Aftercare Forum


Frequently Asked Questions

Why should I go to Paris?

Because there has been never an occasion for FDI professionals to discuss Aftercare. This is your chance to be among the pathfinders.

Do you offer scholarships?

After careful consideration we have opened a few scholarships. Please contact us asap directly to find out details.

Is there an online version of the Aftercare Forum?

So far, our focus in to gather in person, as this is what Aftercare professionals have asked us to facilitate.

In what language is the Forum?

The forum will be held in English.

What payment currency do you accept?

We receive payment in Dollars via credit card payment directly via this page. We also accept bank transfers in Euros, and British Pounds.

Do you issue invoices?

Of course, just tick "issue invoice" when buying your ticket and we will take care of the rest.

What's the latest date I can pay?

Payment for both the Forum and the Masterclass must be received prior to commencement of activities in Paris. In practical terms this means Monday June 26th, 2023.

Do you offer discounts?

Yes, we have some special treats for our current clients and those who supported our research/book. We also have other types of discounts via our partners and for larger groups.. Contact us to find yours.

What's the cancellation policy?

We have a tiered cancellation policy. Notice given: More than one calendar month before course: Full refund minus a cancellation fee of £ 100 per delegate or free of charge transfer to an alternative date/course Between one calendar month and two weeks before course: Full refund minus a cancellation fee of £ 250 per delegate or free of charge transfer to an alternative date/course Between two weeks and one week before course: No refund. Option to transfer to alternative date/course for £ 100 per delegate Less than one week before course: No refunds or transfers permitted

What happens in case of force majeure?

In the unlikely event of force majeure, technical failure, injury or sickness beyond the control of Cities & Collaboration Ltd, the host and the sponsors and partners, liability shall be limited to a full refund of all monies paid to the organizers of teh Forum. Cities & Collaboration Limited, sponsors and partners accept no responsibility for any expenses or losses. Statutory rights are not affected.

My question is not covered here, what do I do?

Sorry for that. But we will be happy to help. Just drop us a line and we will make our best to help.