Aftercare Forum


Frequently Asked Questions

Why is going to Florence a must?

Simply because this is the premier Aftercare-specific global gathering This is your chance to meet Aftercare peers and learn from international experts how they are driving value from established investors. In addition, attending will get you ready to drive competitiveness of your host economy,.

Budgets are tight. Can I suggest a fee?

We understand that we are living uncertain times and that sometimes a little help is all what is needed. As such, we have introduced a Pay-As-You-Can Policy for special cases. Just drop us a line. here

Do you offer scholarships?

Yes, we have awarded a discreet number of scholarships. Applications are open. Apply here

Is there an online version of the Aftercare Forum?

Our 1st priority is to gather in person, as this is what Aftercare professionals have asked us to facilitate. At the same time, we are exploring options to record the Florence gathering and provide online access. We will communicate this in due course.

In what language is the Forum?

The forum will be held in English.

What payment currency do you accept?

We receive payment in EUROS via credit card payment directly via this page. We also accept bank transfers in US Dollars, and British Pounds with payment against invoice.

Do you want to pay with credit card?

Easy. Please proceed to Book a ticket and follow the steps. You can add invoice details in the next page.

Do you need to pay against an invoice?

No problem. Just complete the booking and select "bank transfer" at checkout and we will take care of the rest.

What's the latest date I can pay?

Payment for both the Forum and the Masterclass must be received a week prior to commencement of activities in Florence. In practical terms this means Tuesday May 21st, 2024.

Do you offer discounts?

Attendees of the Paris 2023 Aftercare Forum have special discount. In addition, we offer a generous pre-sales discount, Buy your ticket today to avoid paying the full price in May 2024.
We also have group discounts and special prices for our partners. Contact us to discuss your case.

I can't travel now, can I transfer my ticket to a colleague?

Yes, transfers of ticket to employees of the same organization are permitted. Please email us details to arrange transfer.

What happens in case of force majeure?

In the unlikely event of force majeure, technical failure, injury or sickness beyond the control of Cities & Collaboration Ltd, the host, the sponsors and partners, liability shall be limited to a full refund of all monies paid to the organizers of the Forum. Cities & Collaboration Limited, sponsors and partners accept no responsibility for any expenses or losses. Statutory rights are not affected.

My question is not covered here, what do I do?

Sorry for that. But we will be happy to help. Just scroll down, fill in the contact form, and we will make our best to help.